Free customer feedback survey template
A quick star rating and two honest questions — the one everyone needs.
- 5 questions
- Single page
- Free, unlimited responses
Opens in your dashboard with the whole form in front of you. Nothing is created until you say so — keep it, restyle it, or pick a different one.
How did we do?
How would you rate your experience?
What went well?
What could we do better?
Would you use us again?
Email, if you'd like a reply
Try it in another theme
Ships in Aurora · 26 to choose from
Tap any theme to see this form wearing it.
Understand what your customers really think. This feedback survey template pairs quick ratings with open-ended questions and shows you how many finished, so you learn more from every response.
- Questions
- 5 in total — 1 required
- Format
- Single page
- Theme
- Aurora, changeable to any of the 26
- Cost
- Free, with no cap on responses
The 5 questions it asks
In order, with their field types. Edit, reorder or delete any of them once it's yours.
- 1How would you rate your experience?Star ratingRequired
- 2What went well?Long textOptional
- 3What could we do better?Long textOptional
- 4Would you use us again?Multiple choice · e.g. DefinitelyOptional
- 5Email, if you'd like a replyEmailOptional
When to reach for it
- Post-purchase feedback
- Product feedback
- Event feedback
- Support satisfaction
And once it's yours
All of it on the free plan — none of this is an upgrade prompt.
- Conditional logicShow a question only when an earlier answer calls for it.
- Sheets, Slack and webhooksSend every response where your team already works.
- 26 themes, one clickThe same form, restyled from type to field shape.
Frequently asked questions
Can I add star ratings?
Yes — star ratings, scales, and NPS-style questions are built in.
Can I see where people drop off?
Yes — analytics show views, completion rate, and a breakdown of how people answered each question.
Is it free?
Yes, with generous free responses. Pro unlocks unlimited responses and premium features.
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