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Support template

Free IT and access request form template

Ask for a tool, a licence or a permission — with the approver built in.

  • 8 questions
  • Multi-step
  • 2 conditional
  • Free, unlimited responses

Opens in your dashboard with the whole form in front of you. Nothing is created until you say so — keep it, restyle it, or pick a different one.

What you need · step 1 of 2

Request access

Your name

Work email

What do you need?

Software or licenceHardware

Which tool?

What kit, and what for?

+ 3 more questions

Submit

Try it in another theme

Ships in Tally · 26 to choose from

Tap any theme to see this form wearing it.

Two steps: what you need, then why and who signs it off. The follow-up question depends on the request — naming a tool is meaningless for a hardware ask, and a spec is meaningless for a licence.

Questions
8 in total — 6 required — 2 shown only when relevant
Format
Multi-step
Theme
Tally, changeable to any of the 26
Cost
Free, with no cap on responses

The 8 questions it asks

In order, with their field types. Edit, reorder or delete any of them once it's yours.

Step 1What you need

  • 1Your nameShort textRequired
  • 2Work emailEmailRequired
  • 3What do you need?Multiple choice · e.g. Software or licenceRequired
  • 4Which tool?Short textConditional
  • 5What kit, and what for?Long textConditional

Step 2Justification & approver

  • 6What do you need it for?Long textRequired
  • 7How soon?Multiple choice · e.g. TodayRequired
  • 8Who approves this?EmailRequired

2 questions are conditional. They only appear when an earlier answer calls for them — so most people answer 6, not 8.

When to reach for it

  • Software and licence requests
  • Hardware requests
  • System access
  • Onboarding provisioning

And once it's yours

All of it on the free plan — none of this is an upgrade prompt.

  • Conditional logicShow a question only when an earlier answer calls for it.
  • Sheets, Slack and webhooksSend every response where your team already works.
  • 26 themes, one clickThe same form, restyled from type to field shape.

Frequently asked questions

Does it route to an approver?

The form captures the approver's email so the request can be sent on — connect it to your tools with a webhook or Zapier to automate it.

Why does the follow-up question change?

Because asking which tool for a monitor request is noise. The type of request decides which detail is worth asking for.

Is it free?

Yes, with unlimited forms and generous responses.

Designed to be answered

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